Welcome to ShopStacy. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About ShopStacy

ShopStacy is an online marketplace where customers can purchase products and where approved sellers can list and sell products, including groceries, electronics, furniture, vehicles, real estate, clothing, home goods, and other permitted items. ShopStacy serves customers in Jamaica and many other countries around the world.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use ShopStacy. By creating an account, you confirm that the information you provide is accurate and up to date.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

• Provide accurate and complete information.
• Keep your login information secure.
• Notify ShopStacy immediately of any unauthorized use of your account.
• Accept responsibility for all activity under your account.

ShopStacy reserves the right to suspend or terminate accounts that violate these Terms & Conditions.

4. Products and Services

Products sold on ShopStacy may be offered by ShopStacy or by independent third-party sellers.

While we strive to ensure product information is accurate, we do not guarantee that descriptions, prices, images, availability, or specifications are always error-free. We reserve the right to correct any errors and cancel orders affected by pricing or listing mistakes.

5. Seller Responsibilities

Sellers using ShopStacy agree to:

• List only legal products and services.
• Provide truthful descriptions and accurate images.
• Maintain sufficient inventory.
• Ship orders within the promised timeframe.
• Comply with all applicable laws and regulations.
• Respond promptly to customer inquiries.

ShopStacy may remove listings or suspend seller accounts that violate these terms.

6. Country Availability

Not every product is available for worldwide delivery.

A Country Availability Notice will appear on each product page indicating whether the item is:

• Available for worldwide shipping; or
• Available only in selected countries.

Customers are responsible for reviewing this notice before placing an order.

Orders placed for products that are unavailable in the customer’s delivery country may be cancelled in accordance with our Country Availability & Refund Policy.

7. Orders

All orders are subject to acceptance and product availability.

ShopStacy reserves the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Verify payment information.
• Request additional information before processing an order.

8. Payments

Payments must be made using approved payment methods available on ShopStacy.

Customers agree that:

• Payment information must be accurate.
• Unauthorized use of payment methods is prohibited.
• Fraudulent transactions may result in order cancellation, account suspension, and reporting to the appropriate authorities.

9. Shipping and Delivery

Delivery times are estimates and may vary depending on:

• Product availability
• Seller processing times
• Shipping carrier delays
• Customs clearance
• Weather or other unforeseen events

ShopStacy is not responsible for delays beyond our reasonable control.

10. Returns and Refunds

Returns and refunds are governed by the ShopStacy Refund Policy.

Customers should review the Refund Policy before making a purchase.

11. Prohibited Activities

Users may not:

• Provide false information.
• Use another person’s account.
• Sell illegal, counterfeit, or prohibited goods.
• Upload harmful software or malicious code.
• Attempt unauthorized access to ShopStacy systems.
• Interfere with the operation or security of the website.
• Use ShopStacy for fraudulent or unlawful purposes.

Violation of these rules may result in immediate suspension or permanent termination of your account.

12. Intellectual Property

All ShopStacy logos, trademarks, branding, website content, graphics, text, and software are the property of ShopStacy or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

13. Privacy

Your use of ShopStacy is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Limitation of Liability

To the fullest extent permitted by law, ShopStacy shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the website, products, services, or transactions conducted through the platform.

15. Third-Party Sellers

ShopStacy provides a marketplace connecting buyers and sellers.

Although we monitor our marketplace, ShopStacy is not responsible for the actions, products, warranties, or representations of independent third-party sellers.

16. Account Suspension and Termination

ShopStacy reserves the right to suspend, restrict, or permanently terminate any account that violates these Terms & Conditions or engages in fraudulent, abusive, or unlawful conduct.

17. Changes to These Terms

ShopStacy may update these Terms & Conditions at any time without prior notice. Updated versions become effective upon publication on the website.

Continued use of ShopStacy after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where ShopStacy operates, unless otherwise required by applicable consumer protection laws.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact ShopStacy through the contact information provided on our website.

By using ShopStacy, you acknowledge that you have read, understood, and agree to these Terms & Conditions.